Central Oregon Technology Staff

The High Desert Education Service District provides information and technology services to Central Oregon schools, school districts, HDESD staff, and our community. We work closely with staff in each of our districts.

Our High Desert ESD technology services focus areas are security, access, and mobility. We are a mobile-first organization and offer tools that encourage our staff to work securely and efficiently from anywhere. These tools include an array of device choices, Google’s G Suite and Microsoft’s Office productivity tools, ubiquitous WiFi, social media access, Zoom Meetings and Google Meet, projection and casting tools in our meeting spaces, and more.

Need Help?

 

techhelp@hdesd.org

If you need help, we recommend submitting a ticket first. We’re also available by email at techhelp@hdesd.org. Please tell us as much detail as possible in your email. It will help us help you faster.

541-693-5642 or 541-693-5643

We are also available by phone—especially if you cannot access the ticket system. You may get our voicemail if we’re out helping staff and students. Leave us detail in your message and we’ll respond as quickly as we can.

John Allen

John Allen

Technical Support Specialist

Traci Burk

Traci Burk

Technical Support Specialist

Jared Folkins

Jared Folkins

Enterprise Security and Systems Engineer

Rene'e Powell

Rene'e Powell

Executive Assistant, Technology Services

Monica Schneider

Monica Schneider

Student Information Systems Coordinator

Wendy Bloom

Wendy Bloom

Enterprise Network Engineer

Jesse Calnan

Jesse Calnan

Programmer Analyst

Deb Pertner

Deb Pertner

Information and Communication Support

Zach Ulum

Zach Ulum

Regional Network Administrator

541-693-5644
zach.ulum@hdesd.org

Rachel Wente-Chaney

Rachel Wente-Chaney

Chief Information Officer

Contact Information

High Desert Education Service District
2804 SW Sixth Street
Redmond, OR 97756
Phone: 541-693-5600
Fax: 541-693-5601

 

High Desert ESD technology services enhance and enable learning; create and maintain a safe environment; drive improved efficiencies and productivity; aid in better decision making; and facilitate communication.

Technology services include:
Device Management, Information Services, Instructional and Assistive Technology, Network Services, Systems Engineering, Training and User Support.

The Technology Services department also partners with Central Oregon Community College, Central Oregon libraries, the City of Bend, the Oregon Department of Education and school districts outside of Central Oregon.